Disabling Anti-Virus Software

May 25, 2016 Kelly Basara

softest antivirus warningIn some cases, certain anti-virus applications may block SofTest from starting properly or can affect SofTest's performance during an exam. If your computer is running any of the programs listed below, disable them before installing SofTest and re-enable them after installation is complete. When taking any secure exam, disable the anti-virus software before taking the exam and re-enable it after exiting your exam.

For Windows Users: You may also want to create an exclusion within your security application for the specific path C:\Program Files (x86)\ExamSoft\SofTest 11.0. 

This is the message that appears if an anti-virus is running when attempting to start a secure exam:

For instructions on how to disable your anti-virus/anti-spyware application, click on the product's name below.

If your anti-virus software is not listed above, please see your software's help for instructions.

*While it is our recommendation and best practice to disable your antivirus programs before each exam, please be sure to re-enable your antivirus program following each exam.

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