If your computer contains a personal firewall (e.g. Norton Personal Firewall, McAfee Personal Firewall, Zone Alarm, etc), you can instruct your personal firewall to treat www.examsoft.com as a trusted website. If unsure how to do so, please see your manufacturer's instructions. In most cases, you can also disable your firewall temporarily by right-clicking the firewall's icon in the System Tray beside the clock and selecting Disable.
If you are using a computer which is part of an office network, ask your network administrator to contact ExamSoft Client Support for installation and use instructions.