I downloaded my exams to my laptop, but want to use my iPad for this exam.

May 26, 2016 Kelly Basara

If you have already downloaded an exam to your laptop but would instead prefer to take it on SofTest iPad, the exam will first need to be reverse downloaded. Reverse downloading involves removing an exam from a computer so it can be re-downloaded.
 

To reverse download an exam on Windows, please follow these instructions: (Please scroll below for Mac reverse download directions)

  1. Open Softest and press Control + F3 (you may also have to hold down Function key 'FN').SofTestHome.jpg
  2. Select the file that you wish to reverse download then click "Remove"
    *If you plan on re-downloading the exam in the future you must download it before the download deadline. If the download deadline has past, then you will not be able to re-download the exam and you must contact your institution.
  3. Click "Yes" to confirm you wish to remove the exam. (You will need to do this for each exam file.
    ReverseConfirm.jpg
 

To reverse download an exam on OS X Mac, please follow these instructions:

  1. Open Softest and press Command + F3 (you may also have to hold down Function key 'FN')..SofTestLogIn.jpg
  2. Select the file that you wish to remove then click on the "Remove Downloaded Exam(s) " button. You will need to do this individually for each file.
  3. Confirm the removal when prompted. Click on the "Done" button if there are no other exam files to remove.
    SofTestHome
Once the exam file(s) have been removed, you can proceed to download them normally again. If you find that the exam is still not available, please check the"Avail/Upcoming Exams" feature available through your ExamSoft Portal. If the exam is not listed here, it is likely that the download window for the exam has closed. You will need to contact your instructor or the administration at your institution with this information so that they can re-open the download window for you.
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