If there was an upload deadline enforced, even with an internet connection an exam taker would not be able to upload instantly. If you would like to upload again, please ensure the upload deadline is extended. This can only be done by a professor if they choose to do so. Additionally if you were experiencing problems uploading the first time you can follow this same process to successfully upload your exam file.
- Double tap on the file in the fourth box in the bottom right hand corner of ST-M. You will see a notification warning that you are about to upload the file again. Select 'Yes'.
- Next you will see a prompt to enter in an upload code. This upload code can be provided by a professor or you can contact ExamSoft Support at 866-429-8889.
- Once the upload is successful you will see a green check mark next to the file.