What do I do if I experience erratic cursor or mouse movement during an exam?

May 27, 2016 John Tran

Please follow the following steps to stop erratic cursor or mouse movement during your exam: 

1.  Navigate an internet browser to the following location: TouchFreeze
2.  Download the TouchFreeze application
3.  Install TouchFreeze onto your computer by double clicking the installer file.
4.  Take a mock or practice exam and test the issue.

Note: Touch freeze will not stop all erratic cursor movement, however it will stop the movement while you are typing. This way you can type complete sentences, paragraphs or pages without interference any from erratic cursor movement. TouchFreeze is a third party application and ExamSoft does not maintain or support it. TouchFreeze only works with the most current version of Softest.

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