SofTest must be installed with a user account that has Administrator level rights. Choose your version of Windows or Mac OS X below for instructions to change your user account rights:
Other content in this Stream
Changing Your Language Settings on Windows 10
How to set your Windows 10 PC to English (US)
Change user account type to Administrator in Windows 8 & Windows 10
Resolving Run-Time Error on Windows Vista & 7
Instructions to fix the Run-time error 75 error for Windows Vista & 7
Run-time error no Password Supplied on Windows Vista & 7
Instructions to fix the Run-time error -21343789 No Password Supplied--Windows Vista & 7
Keeping track of word count using SofTest on Windows
SofTest Windows provides a word count for essay answers under Stats in the sidebar
User Account Control (UAC) on Windows Vista
Follow the steps below for instructions on how to disable User Account Control (UAC) for Windows Vista
User Account Control (UAC) on Windows 7
Follow the steps below for instructions on how to disable User Account Control (UAC) for Windows 7
Why do I get prompted with “Windows needs your permission to continue” when I try to run SofTest on Windows Vista & 7
When User Account Control (UAC) is enabled in Windows Vista & 7, SofTest needs to ask your permission to run so that it can gain administrative privileges. This can be bypassed by disabling UAC.
Disabling Startup Items on Windows Vista & 7
Contains the steps to disable startup items (Windows Vista & 7)
What do I do if I experience a lag when typing my answers?
This guides offers three possible fixes to alleviate lag while typing an essay within SofTest.
Unable to register SofTest
Included in this guide are suggested articles on troubleshooting steps when users are unable to register SofTest.
What do I do if I receive a permissions error on Windows?
The following error message is caused by improper folder permissions on a folder SofTest needs access to.
What do I do if I Receive a WMI Error Message?
A WMI error can be a result of the Windows Management Instrumentation (WMI) service on the system problematic or corrupt. A missing or disabled WMI service means Windows cannot get the OS info
Update or Install Microsoft .NET Framework
If you are using a Windows 7 or below, you have the opportunity to reinstall the Microsoft .NET framework on the computer if you are running into technical difficulties such as a "1920 error".
SofTest did not automatically upload my exam after exiting secure mode. What do I do?
Simply double click the SofTest icon on your desktop and SofTest should open and upload your exam. If this does not work, you will need to attempt a manual upload.
Quick Start: How to use SofTest v11
Included is a Quick Start guide on how to use SofTest v11
How to use spell check on a PC?
Use of spell check is controlled by the test sponsor (institution/school administering the exam).Check with your institution to determine if it will be available.
How to upload exams using SofTest (Win)
This guide will assist you with uploading your SofTest exam on your Windows device.
Manually Upload Your Answer File on Windows
A manual upload may be required in order to successfully upload the answer file that is saved on the computer after an exam. Instructions are included in this guide on how to manual upload.
Locate Answer Files on Windows