|Problem||Next Steps||Why This Might Happen|
My exam is missing.
My exam is not available for download.
||The exam is unavailable due to instructor not making it available or the download start time hasn’t yet started.|
|My exam was once downloaded but is no longer on the dashboard.||
||The instructor may have remotely deleted the assessment or made the exam unavailable.|
If these steps do not resolve the problem, contact ExamSoft support.