This article helps you to transition lab user accounts to regular accounts in the event that you are transitioning from lab-based testing to a Bring-Your-Own-Device (BYOD) model, or beginning to post assessments with ExamID and ExamMonitor.
Important: ExamID and ExamMonitor cannot be used with user accounts that are set up as Lab Users.
Follow these procedures to remove the lab user setting and to instruct the exam-takers to completely uninstall and reinstall Examplify.
Procedures
- Remove the Lab User Setting from the User Accounts
- Instruct the Exam-Takers to Do a "Clean" UnInstall/Reinstall of Examplify
Remove the Lab User Setting from the User Accounts
- If you have an LMS integration, to the LMS and edit the user accounts to remove the lab user setting.
- If you have only a few exam-takers who were designated as Lab Users, you can edit their ExamSoft user accounts individually.
For instructions, see:
- If you have a large number of exam-takers to update, you can use a program such as Excel to prepare a file that removes the Lab User setting (by changing the Lab Equip field to 0).
Note: Be sure to re-import users with their existing Student IDs in order to prevent duplication.
For instructions, see:
Instruct the Exam-Takers to Do a "Clean" Uninstall/Reinstall of Examplify
If the above all exam-takers have previously installed Examplify on their devices, they need to completely remove Examplify from their devices and do a “clean install” of the latest version of Examplify.
Ask the exam-takers to do this process after you have removed the Lab User setting from their accounts.
Important: To ensure that all components are removed before Examplify is reinstalled, refer the exam-takers to these procedures:
- It's important that exam-takers follow the above instructions to completely uninstall all components and do a "clean reinstall."
- After they reinstall Examplify, they can download and take assessments.