Follow this procedure to manually add permissions to a D2L Service Account, in case the import fails.
Procedure
- Log into D2L as an administrator.
- Select the gear icon (in the top right corner).
- Under Security, select Roles and Permissions.
- Find the ExamSoft role that you created, typically ExamSoft SVC.
- Select the down arrow, and then select Edit Role Permissions.
- In the Filter by Tool dropdown, select All Tools, then select Apply Filter.
- Refer to the "Permissions List" section of this article to ensure that you enter the required permissions.
Permissions List
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| Classlist | Has Access to the Classlist | Yes | No | Yes | No | No | No | No | No |
| Classlist | View Group Enrollments | Yes | No | Yes | No | No | No | No | No |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| Course Management Console | See Course Info | No | Yes | Yes | No | No | No | No | No |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| See External Email Addresses for 'Instructor' | Yes | No | No | No | No | No | No | No | |
| See External Email Addresses for 'Student' | Yes | No | No | No | No | No | No | No | |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| Grades | See the Grades tool | N/A | Yes | Yes | Yes | Yes | Yes | No | No |
| Grades | Enter Grades | N/A | Yes | Yes | Yes | Yes | Yes | No | No |
| Grades | Manage Grades | N/A | Yes | Yes | No | No | No | No | No |
| Grades | Manage Items and Categories | N/A | Yes | Yes | No | No | No | No | No |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| Groups and Sections Management | See Groups | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |
| Groups and Sections Management | See Sections | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| Org Unit Editor | View Org Unit Editor | Yes | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| Security | See Roles and Permissions | Yes | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| User Information Privacy | See First Names | Yes | No | Yes | Yes | Yes | Yes | No | No |
| User Information Privacy | See Last Names | Yes | No | Yes | Yes | Yes | Yes | No | No |
| User Information Privacy | See Usernames | Yes | No | Yes | Yes | Yes | Yes | No | No |
| User Information Privacy | See Org Defined IDs | Yes | No | Yes | Yes | Yes | Yes | No | No |
| User Information Privacy | See Email Addresses | Yes | No | Yes | Yes | Yes | Yes | No | No |
| Tool | Permission | Organization | Course Template | Course Offering | Group | Semester | Section | Department | Program |
| Users | View the Users' Email Address | Yes | Yes | Yes | Yes | Yes | Yes | No | No |
| Users | View Users' Org Defined IDs | Yes | Yes | Yes | Yes | Yes | Yes | No | No |
| Users | View User Enrollments | Yes | Yes | Yes | Yes | Yes | Yes | No | No |
| Users | See the User Management tool | Yes | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Users | Search for 'Instructor' | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |
| Users | Search for 'Student' | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |