On this page, learn more about answer file uploads.
To navigate, select the labeled tabs: Confirmation, Issues, Delays, Delay Upload, and Remove. In some sections, expand the + next to the different sections.
Success Notification
After you submit an exam, wait for the answer file to upload. When the upload is completed, a green screen will appear. This screen confirms that the answer file was uploaded successfully.
Note: If you took an assessment with ExamMonitor, additional time is needed to upload the video files. For more information, see: Examplify: Check the Status of Your ExamMonitor Video Upload
Other Forms of Confirmation
Portal Confirmation: Log into your account on the ExamSoft website to verify if your exam has successfully uploaded.
Enterprise
- Navigate to the appropriate course and select the Completed tab.
- Locate the appropriate exam and check under the Uploaded On column.
- If there is a date listed, your exam successfully uploaded.
Legacy
- Navigate to the Courses tab and select the appropriate course.
- Locate the appropriate exam and check under the Upload Date column.
- If there is a date and timestamp, your exam successfully uploaded.
- Notifications: If supported by your institution, you also will receive other confirmations such as e-mail and text notifications.
Dashboard status icon: After a short time, the exam will appear with a green checkmark in the Completed section on the left side of the page.
Upload issues
Examplify is unable to upload your answer file. You might see one of the following messages: Unable to Upload or Internet Connection Lost
- Keep Examplify open, and attempt to resolve the connectivity issues.
- If you are unable to obtain a strong enough connection at this time, don't worry, your answer file is securely saved on your hard drive. You can upload it from the main Examplify screen when you have a better connection.
- Your pending exam upload will be clearly marked on the Examplify dashboard.
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When you establish a connection, Examplify will automatically attempt to upload your answer file. When it's successful, you'll see the Upload Complete confirmation message.
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During peak exam periods, users may experience intermittent upload delays.
- This does not impact the use of Examplify itself as users can continue to download and take exams.
- Answers are securely uploaded and queued for processing.
Additional updates will be posted on our status page on the status.examsoft.com website.
To receive notifications about specific incidents, you can select the Subscribe button on the incident bar. Then, fill out the form with your preferred contact information.
- If the upload process does not start automatically or is not successful, select the exam on the left side of the dashboard, and then select the Retry Upload button. You may reattempt this process as many times as necessary.
If you're still having an issue uploading your answer file, please contact our ExamSoft Support.
Delay an Answer File Upload
You have the ability to configure Examplify to wait a specified amount of time after completing an exam to upload the answer file. This is useful for devices that take a longer period of time to connect to the internet after an exam, or for internet connections that require additional steps to download. By delaying Examplify’s upload attempt, it gives additional time to re-establish the connection before attempting the upload.
- To set the delay timer, open Examplify and select Home Menu.
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From the drop-down, select Preferences.
Note: The Exam Preferences dialog box will appear. -
Select a time for Upload Delay Time, which is the amount of time in seconds that Examplify will delay before it attempts the automatic upload.
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Select Save Preferences.
After you finish your exam, Examplify will wait for the specified delay time before it attempts to perform the automatic upload.
Remove a Failed Upload
If you tried multiple times to upload your exam and it failed every time, follow this procedure.
To remove the failed upload, you need to remove Examplify from your device and reinstall it. Before moving forward, ensure that you do not have any pending uploads or pending exams downloaded.
Examplify: Uninstall on a Mac
Examplify: Uninstall on Windows