If Examplify is unable to upload your answer file automatically after an exam, you can upload the file by using the ExamSoft Portal instead.
Use the same computer that you used to complete the exam and reach out to your instructor to confirm the Upload Deadline is still open (if applicable).
Procedure
Note: These procedures are for exams taken on Windows or Mac. If you used Examplify for iPad, see: Examplify for iPad: Manually Upload an Answer File
- Log in to the ExamSoft Portal for your institution.
- In your list of Courses (or the History), select Manual Exam Upload (at the top of the screen).
- Enterprise Portal: The button is located at the top right.
- Legacy Portal: The button is located at the top left.
- When the upload box appears, follow the instructions below for the portal that you are using.
- Enterprise Portal: Select Browse your computer, or if you have a Mac, follow the Mac instructions on the screen.
- Legacy Portal: Select the Browse button.
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Navigate to the exam files on your Windows computer or Mac.
The primary location for answers files is the STBackups folder. If someone is unable to locate their answer file in that folder, they should check the AnswerBundle and UploadFailed folders. If, after checking these locations, an exam taker is not able to locate an answer file, they will need to contact support for further assistance.For Windows:
Click in the File Explorer address bar, and then enter: C:\ProgramData\Examplify\STBackups
Note: To locate the exam file, look at the folder date \ time, which should correspond to the date \ time that you completed the exam. You should also be able to identify the exam based on the exam name.
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- Example: 195079_Final Exam NUR 425_1670978223804
- UserId: 195079
- Exam Name: Final Exam NUR 425
- Note: Exam names will truncate if too long.
- Time Stamp: 1670978223804
- Example: 195079_Final Exam NUR 425_1670978223804
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Windows Locations
C:\ProgramData\Examplify\xxxx\yyyyyyy\AnswerBundle\zzzzz
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Windows Locations
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- Example: C:\ProgramData\Examplify\111\1234\AnswerBundle\234234
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- INS= institution code (example, for legacy client 'Demo - DanDB, the client ID would be 1417)
- Note: xxxx is the exam taker’s institution ID, yyyyyyy is the exam taker’s User ID, zzzzz is the exam posting ID
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For Mac:
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Mac Locations
/Library/Application Support/Examplify/STBackups
Notes: To locate the exam file, look at the folder date / time, which should correspond to the date / time that you completed the exam. You should also be able to identify the exam based on the exam name.
In the file location, there is space between Application and Support, as indicated in the examples above and below.
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- Example: 195079_Final Exam NUR 425_1670978223804
- UserId: 195079
- Exam Name: Final Exam NUR 425
- Note: Exam names will truncate if too long.
- Time Stamp: 1670978223804
- Example: 195079_Final Exam NUR 425_1670978223804
/Library/Application Support/Examplify/xxxx/yyyyyyy/AnswerBundle/zzzzz
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- Example: /Library/Application Support/Examplify/111/1234/AnswerBundle/234234
- INS= institution code (example, for legacy client 'Demo - DanDB, the client ID would be 1417)
- Note: xxxx is the exam taker’s institution ID, yyyyyyy is the exam taker’s User ID, zzzzz is the exam posting ID.
- The file name of the answer bundle will end with .xmsl
- /Library/Application Support/Examplify/111/1234/AnswerBundle/234234.xmsl
- Example: /Library/Application Support/Examplify/111/1234/AnswerBundle/234234
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5. Open the folder that is labeled with your Student ID and the name of the exam that you want to submit.
6. Select the xmsl file, and then select Open.
7. Legacy Portal only: Select the Upload button. (In the Enterprise Portal, the upload occurs after you browse and select the file.)