Examplify: Uninstall on Windows

Follow these procedures to uninstall Examplify and to allow for a clean reinstall.

 

Before You Begin

Remove any exams that you've downloaded but not taken yet. See: Download or Remove an Exam

 

Procedures

 

Uninstall Examplify

  1. From the Windows Start menu, select Settings.
  2. Select System > Apps & features.
  3. Select Examplify, and then click Uninstall.
  4. Follow the on-screen instructions to remove Examplify from your computer.

 

Rename/Remove Unneeded Folders

After you uninstall Examplify, follow this procedure to allow for a clean reinstall.

  1. On the Windows taskbar, open Windows File Explorer.

    rtaImage1.png

  2. In File Explorer, select the View menu, and verify that Hidden items is selected.rtaImage1.png

For Examplify 2.9.0 and newer versions

Remove All* Folders

  1. On Windows 10 & 11, select Start.
  2. Go to Settings > Apps > Apps & Features.
  3. Locate the Examplify Application icon. Select More > Uninstall.

The uninstall script will automatically remove the Examsoft folder.

 

Open the File Explorer 

  1. Open the File Explorer and search for “c:programdata”.
  2. Open the ProgramData folder.
  3. Locate the Examplify folder.
  4. Right click on the folder and select Rename.
  5. Rename the folder, "Examplify.old"; then, click Save.

Clean Install Process in ADOS

It is critical that the steps be completed in the order provided in order to mitigate the risk of data loss.

Open the File Explorer 

  1. Open the File Explorer and search for “c:programfiles
  2. Locate the ExamSoft folder.
    Exam_Soft_-_Frame_55-ADOS.jpg

  3. Right click on the folder and select Rename.

  4. Rename the folder “Examsoft.old”; then, click Save.

  5. Open the File Explorer and search for “c:programdata

  6. Locate the Examplify folder.
    Exam_Soft_-_Frame_38__1_.jpg
  7. Right click on the folder and select Rename.
  8. Rename the folder, “Examsoft.old”; then, click Save.
  9. On Windows 10 & 11, select Start.
  10. Go to Settings > Apps > Apps & Features.
  11. Locate the Examplify Application icon. Select More > Uninstall.

 

For Versions Before Examplify 2.9.0

  1. On the left, select Local Disk (C:), and then open the Program Files (x86) folder.
    c:\programfiles(x86)

    rtaImage1.png

  2. Within the Program Files folder, locate the Examsoft folder and rename it: Examsoft.old

    rtaImage1.png

  3. On the left, select Local Disk (C:), and then open the ProgramData folder.

    rtaImage1.png

  4. Within the ProgramData folder, locate the Examplify folder and rename it: Examplify.old

    rtaImage1.png

  5. On the left, select Local Disk (C:), and then navigate to either Users > Public > Documents or Users > Public > Public Documents
  6. Within the Documents or Public Documents folder, delete the .adata folder and the .adataExamplify folder.

    rtaImage1.png

  7. Restart your device.

 

Next Steps

If you wish, you can now reinstall Examplify. See: Examplify for Windows and Mac: Download, Install, and Register Examplify

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