Disable Your Antivirus Software

This guide is for student users who may encounter issues with antivirus software when installing Examplify or starting a secure exam; if problems arise, we recommend temporarily disabling the antivirus software

In this guide:

• Best Practices
• Vendor-Specific Procedures for Your Antivirus Software

Best Practices

We recommend the following best practices:  

• Use a secure private network.  
• Do not access the internet while your antivirus software is disabled.  
• Temporarily disable your network connection.
  • However, if you're taking an exam with ExamID enabled, you need an internet connection until the verification process is done.
  • When the Warning! Secure Exam Starting! Message appears, then you can disable your network connection. 

    

Vendor-Specific Procedures for Your Antivirus Software

If you need assistance temporarily disabling your antivirus software, refer to the product documentation on the vendor’s website. Below are links to instructions for several popular brands.

• Avast
• AVG Antivirus
• Bit Defender
• McAfee Antivirus 2014-2016
• Kaspersky Antivirus & Internet Security 2015-2016
• Norton Antivirus
• Sophos Antivirus
• Trend Micro Anti-Virus Plus Anti-Spyware
• WebRoot Secure Anywhere Antivirus Protection
• Windows Defender
  • Turn Off Antivirus Protection in Windows Security
  • Add or Remove Exclusions in Windows Security
  • Disable Core Isolation in Windows Security
• Zone Alarm