As an Institution Administrator or Department Administrator, you can manage users in the ExamSoft portal.
Included in this guide:
Permissions
If you have this permission... | You can create: |
---|---|
Institution Administrator | Institution admins Department admins Course admins Assessment admins |
Department Administrator | Course admins Assessment admins |
For more information about permissions, see: Enterprise Portal: Admin User Permissions
Deactivate User
An Institutional Administrator can search for and restore an inactive user by using the search filter feature.
- Select the Admin menu in the top right corner; then, select Users.
- On the Admins tab, search for the user(s) you want to deactivate.
- Select the user(s) you want to deactivate by using the checkbox.
- Select the Deactivate option at the bottom of the page. Then, select the Deactivate button.
- You will receive a success message including the number of users deactivated.
Restore Deactivated User
- Select the Admin menu in the top right corner; then, select Users.
- On the Admins tab, select the filter drop-down, and check the Include Inactive Users box.
- Select Apply Filters.
- Select the user(s) you want to activate by using the checkbox.
- Select the Activate option at the bottom of the page. Then, select the Activate button.
- You will receive a success message including the number of users activated.
Delete User
Deleting a user is permanent and removes access to everything that user has permissions for. The user is no longer visible.
- Select the Admin menu in the top right corner; then, select Users.
- On the Admins tab, search for the user(s) you want to delete.
- Select the user(s) you want to delete by using the checkbox.
- Select the Delete option at the bottom of the page.
- A modal will appear with all of the questions, assessments, and courses associated with the user’s profile. If you want to continue with deletion, select the Delete button.
- You will receive a success message including the number of users deleted.